Talking with ??. He’d like to play a video, but his old player is broken.
I take it to Best Buy to have them look at it. I’m thinking the player is so old that I might end up having to buy a new player. I’m not even sure if they sell them any more.
Turns out, none of the hardware was bad; I just need to upgrade the software; the upgrade is available online.
The Best Buy clerk shows me a laptop with the screen displaying the site I need to download from. I’m surprised they didn’t just go ahead and download and install it. I’m surprised that they are using some random driver site. I know they know the site is one they can trust, despite it being some random site. They must have a database of these sites and issues for all kinds of problems.
I look at the browser and there are many tabs open. It’s overwhelming.